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CLASSIFIED FAQs

Top Questions

1. How do I post, modify or delete an ad for the Classified section? Is it FREE?

Yes, it's FREE.

› Click here to Post an ad.
› Click here to Modify an existing ad.

N.B. Our Japan Classifieds section are intended for individuals (NOT corporations) to buy and sell things, make announcements, etc. specific to living in Japan. All ads that do not fit this criteria will be removed with or without notice.

GaijinPot does not monitor inquiries sent in regards to your product/service. If you receive an inquiry unrelated to your ad, please disregard it. Please also be aware that scams do exist. Take extra precautions if sending your item by post prior to receipt of payment.

2. I am worried about scams, what advice do you have?

Whilst the vast majority of GaijinPot.com classifieds users are completely trustworthy it is a sad fact that online scams are alive and well and are very big business. It is important to be smart and stay safe by exercising all due precaution and remembering these 8 common sense rules:

  1. If something sounds too good to be true, it usually is!
  2. Don't trust anyone whose name, location, e-mail address etc. keeps changing
  3. Deal locally with people you can meet in person and you'll avoid just about all scams possible
  4. Be cautious with anyone who asks you to pay through a non-traceable method; ask yourself and the seller why they won’t accept payment options that are traceable and convenient for you
  5. Be wary of any advertiser that uses an image that’s obviously from an outside source; often these images do not even match the type of item, let alone the brand, that the ad features
  6. Protect yourself by always keeping financial information private
  7. Take your time making decisions that involve parting with money
  8. GPlus Media is not involved in any transactions, we do not handle payment, guarantee transactions or offer 'buyer protection'

3. Are you a victim of a scam?

If you are the victim of a scam or notice any user generated content that you feel is fictitious or in any way suspicious, please contact us with details at abuse@gaijinpot.com; GPlus Media will always offer all possible cooperation to both you and the relevant authorities and are committed to ensuring that all our users enjoy a positive and rewarding experience.

4. How do I post an advertisement?

In order to post an advertisement in our classifieds section please go to the create page in the classifeds section, here.

5. How do I respond to an advertisement?

Please click on the contact name of the advertiser whose listing you are interested in to contact them.

6. How do I edit my advertisement?

If you do not know your ad number:

  1. Please click on the link to the email address in your ad.
  2. Copy the five digit number from the address bar (this is your ad number)
    Go to: Ad manager
  3. Make the corrections as necessary.

7. How can I delete my advertisement?

If you do not know your ad number:

  1. Please click on the link to the email address in your ad.
  2. Copy the five digit number from the address bar (this is your ad number)
  3. Go to: Delete Ad: http://classifieds.gaijinpot.com/manage

8. How can I re-post my advertisement?

In order to re-post an advertisement in our classifieds section please follow this link
http://classifieds.gaijinpot.com/create

9. How can I change the category my advertisement is posted in?

If you do not know your ad number:

  1. Please click on the link to the email address in your ad.
  2. Copy the five digit number from the address bar (this is your ad number)
  3. Go to: Modify Ad: http://classifieds.gaijinpot.com/manage
  4. Make the corrections as necessary.

10. How can I upload a picture for my advertisement?

You can upload a photo in the Upload Photo section when creating your ad.
The size of the photo can be up to 600 x 600 pixels, with a file size limit of 40k and either .gif or .jpg formats.

11. When will my advertisement be approved?

It usually takes around one working day before your advertisement is posted in the classifieds section. Advertisements that do not conform to published site rules will not be posted in the classifieds.

12. Why has my advertisement not been approved?

The classified section is for non-commercial advertisements. If you are interested in posting a commercial advertisement we would be more than happy to pass your details on to one of our account managers.

In addition, to protect both sellers and buyers, ads which pertain to the following products/items and which involve large sums of transactions are prohibited on GaijinPot Classifieds.

  • Animals and wildlife
  • Large motor vehicles
  • Businesses and properties

13. I am being sent spam mail in response to my advertisement, can you stop it?

Please forward the messages you have received to abuse@gplusmedia.com and we will take immediate action to prevent the individual responsible from continuing to send spam through our system.

14. I believe that an advertisement is fraudulent, can you please remove it?

If you have reason to believe that an advertisement on the classifieds is fraudulent then please contact abuse@gplusmedia.com with any evidence that you have and the ad will be removed.

15. I have received no response to my inquiries, is your system broken?

We can assure you that our system is working properly and all messages have been getting through to their intended recipients via our online system. Unfortunately we cannot comment on any reasons why users/advertisers have not replied to you as such areas are out of our hands.

16. I have received no reply from an advertiser I had contacted, can you contact them on my behalf?

Please click 'Forgot Password' and enter the email you used to sign up with GaijinPot Classifieds. An email allowing you to reset your password will be sent to your email address.

User Guidelines

  • Do not post ads for the same item more than once - multiple postings will not be approved
  • Do not create more than one user accounts – multiple accounts will be deleted
  • Advertising for jobs of any nature is not permitted
  • For many obvious reasons, and to protect both sellers and buyers, ads which pertain to the following products/items and which involve large sums of transactions are prohibited on GaijinPot Classifieds.
    - Animals and wildlife
    - Large motor vehicles
    - Businesses and properties
    - Commercial advertising
  • Advertisements seeking employment will be removed
  • Advertise only appropriate items in their corresponding sections
  • Do not post responses to ads as ads
  • Please respond only to ads posted by contacting the posting party through the classifieds system
  • Advertisements which include contact details will not be approved
  • Postings that disparage or attempt to negatively impact any parties will not be approved
  • If you post pictures that aren't yours or are stock photos from another site, the post will be deleted
  • Include a price on all items - no offers
  • Fake products are strictly prohibited from being listed. It is up to the seller to guarantee the authenticity of anything being sold. A ban will be given for any and all fake items listed
  • We reserve the right not to approve or immediately remove any advertisement
  • We will ban anyone who violates the classifieds rules
  • These rules cover most common situations, they can not anticipate all situations, they will be refined over time
  • We will take any actions we deem appropriate to ensure GaijinPot Japan classifieds are not disrupted or abused

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